Refund policy

As each item is hand-made and made to order, we cannot accept returns or exchanges for unwanted items.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

As our items are hand-made and made to order, they may vary in colouring but never in quality.

Please contact us at craftymrtodd@gmail.com in the first instance.